Following a PayPal purchase, an e-mail of confirmation will be sent personally, usually on the same or next day. The buyer will be notified of expected completion of the order (the only exception to this will be the rare event of a family holiday. In this case, please be patient - we do not wish to advertise empty premises).

A small stock of the more popular pickups is held - for other pickups, scratchplates and accessories, lead times are generally 2-3 days and small parts will be posted on the same or the next working day following completion. For larger items such as loaded scratchplates, items will be dispatched on Thursdays.

Postage in the UK is Royal Mail First Class and non UK deliveries are sent by Royal Mail Airmail. Prices for parts include postage and packing worldwide.

For complete instrument sales, the most competitive courier will be sought (usually DHL or Parcelforce Worldwide) and this price will be additional to the price of the instrument.

We regret that at the moment, we can not accept payment by credit/debit card - PayPal is the preferred method however UK customers may also pay by cheque by prior arrangement.